- LocationMetro Manila North, Philippines
- Job typeFull time
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• At least 18 years old and have excellent English communication skills
• Must have completed high school
• Customer service, collections or sales experience in a call center industry is preferred but not required
• Have working knowledge of computers and the Internet, and able to type at least 25 words per minute