Customer Service Representative

  • LocationPampanga, Philippines
  • Job typeFull time

WORK-AT-HOME Customer Service Representative

This is a general customer service position for applicants who are willing to do long-term work-at-home.

- Talk to customers over the phone to resolve their questions or concerns 

- Accurately document and update customer records in the computer system 

- Upsell products or services to customers, if appropriate 

- Escalate customer complaints and/or calls to your manager when necessary

Office Address:

Clark

Business Center 4, Philexcel Business Park, Manuel Roxas Highway, Clark Special Economic Zone, Pampanga.

About Alorica Philippines

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

Disclaimer

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